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Re: EE Broadband Performance significantly worse than with BT

LukY
Visitor

Hello. I would like to inform you that I have exact same issue as you describing. Linked BT broadband week ago to EE and since that everything have delay on beginning of loading.. the  suddenly all good.. one game that I play regularly when opening inventory item not loading straight away.. youtube black screen for 5 second or 10 then play normal..

speed is normal as advertised. But it feels delayed.. I am on full fibre 500mb

1 REPLY 1
Christopher_G
EE Community Support Team

Hi @LukY 

Welcome to the community.

If you follow the steps on this 'Contact Us To Request Technical Support for Broadband' help page, we'll run some test on your line and our technical support team will be in touch with you for the next steps.

Chris