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Login page for EE Access point Hotspots not opening or loading

zincronbolt
Explorer

Cannot open log in page to the out and about EE hotspots. I used to be able to access the hotspot just fine and as I was using it one day it no longer worked. I am an EE broadband customer and am away from home. I am able to connect to other EE hotspots just fine but this specific one I am able to connect to but it does not show the log in page and gives me a no internet error. I have tried using the url "https://ee-wifi.ee.co.uk/public/ee/index.htm" while connected to the hotspot but no luck. I have checked on the find a hotspot page on the EE website and it is not showing a hotspot in the area anymore. 

4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

@zincronbolt : Linky don't compute! Corrected (final " should be outside URL):


@zincronbolt wrote:

I have tried using the url "https://ee-wifi.ee.co.uk/public/ee/index.htm" while connected to the hotspot

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
XRaySpeX
EE Community Star
EE Community Star

@zincronbolt : Is it just 1 particular site that doesn't work? Where?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

No I have seen that a possible solution to bring up the log in screen is to search the url manually while connected to the hotspot. But because the hotspot itself is not providing internet it is not working. 

The location is at Kelso, Scottish Borders