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Landline / voicemail

Sarah52SR
Visitor

My Mum has recently switched her landline from BT to EE.
My Mum isn’t technically minded and her landline rings 5 times and then the voicemail is activated.
How do I extend the ring time and how do we access the voicemail.
Many thanks for help with this query

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

@Sarah52SR : Follow the "Choosing how long before VM answers" of BT Voicemail User Guide .

This doc. is aimed at BT Home Phone users. It is quite likely that EE does not permit all the options & features.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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