cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Landline problems

Bob2211
Explorer

I’m still waiting after a month for my landline to be sorted, the broadband works fine but every time I get in touch they say it will be sorted…..and then nothing, not sure I’ve made the right move.

3 REPLIES 3
Mustrum
EE Community Star
EE Community Star

@Bob2211   what broadband service do you have and where have you transferred from?

Have they given you any more information about what the problem is?

Transferred from sky to ee, phoned them a few times last one said they would have to give me a new number instead of old one , said it would be working fine in a few days..still waiting after a week.

Mustrum
EE Community Star
EE Community Star

@Bob2211   there is a restriction of 30 days to have a number transferred, so do keep on top of the technical team if you do not want to lose the number.

Getting a temporary number first is not unusual to get the service working, but do keep the pressure going for the number transfer.