Landline problems

[Bob2211]

I’m still waiting after a month for my landline to be sorted, the broadband works fine but every time I get in touch they say it will be sorted…..and then nothing, not sure I’ve made the right move.

[Mustrum]

@Bob2211   what broadband service do you have and where have you transferred from?

Have they given you any more information about what the problem is?

[Bob2211]

Transferred from sky to ee, phoned them a few times last one said they would have to give me a new number instead of old one , said it would be working fine in a few days..still waiting after a week.

[Mustrum]

@Bob2211   there is a restriction of 30 days to have a number transferred, so do keep on top of the technical team if you do not want to lose the number.

Getting a temporary number first is not unusual to get the service working, but do keep the pressure going for the number transfer.