Land line fault

Jon3737
Visitor

‎08-10-2024 10:29 PM

After nearly 2 weeks of waiting for landline to be fixed with no joy - does anybody know how I escalate the matter passing the chat bot cycle etc? Or just make an official complaint? 

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎09-10-2024 12:23 AM

@Jon3737 : Is your landline analogue or digital (DV)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful