Joining EE from BT with FTTP connection

Nitonboy
Valued Contributor
Valued Contributor

‎15-11-2024 08:42 PM - edited ‎15-11-2024 08:43 PM

Hi folks.

Should I expect a seamless change over as the 'juice' should already be there as currently fttp, i.e. no drops, etc. 

Only mess up so far is lack of information on keeping home number on changeover.

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5 REPLIES 5
Minkey1
Star Contributor
Star Contributor

‎15-11-2024 09:44 PM

Exactly my situation. Existing BT Halo 3 customer on Fibre 900, tho no landline.

Had lots of issues overall but the fibre connection itself wasn't one. Was sent a new EE Smart Hub + which I believe supports IPv6, unlike my previous BT fibre hub. Was just plug into the existing ONT socket and to power, and away i went.

Getting full 900 speedtesting to the router, and faster in the house over wifi. Better coverage too. Rock solid.

Good luck.

Mike
EE Fibre 900 via SH+ with 2 Extenders, EE TV Pro & Mini boxes, 2 EE SIM's only, all originally BT.
LG Oled, Denon/Cambridge Audio 7.1, Panasonic 4K player, Apple TV 4K
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Nitonboy
Valued Contributor
Valued Contributor
In response to Minkey1

‎15-11-2024 10:22 PM

Cheers for that.

Hopefully it will be as smooth.

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robh661
Established Contributor
Established Contributor

‎15-11-2024 10:30 PM

As @Minkey1 said, as you’re already on FTTP, all you need to swap the hubs over, let the EE hub boot up, and  update, which can take up to 10mins or so. 
And you’re good to go. 

Nitonboy
Valued Contributor
Valued Contributor
In response to robh661

‎15-11-2024 10:33 PM

Cheers for that. 

 

Hope is does. 

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mikemodd
Investigator
Investigator

‎16-11-2024 09:14 AM - edited ‎16-11-2024 09:15 AM

Mine was even more seamless

I use my own router and WAP and the connection never dropped, IP number just stayed the same during switchover day.

The only difference I have noticed is I am paying £13/mnth less 🙂