Issues connecting to VPN

[Solnce134]

Hi, I am working from home and I was able to connect to work network via VPN for years until this morning. It suddenly stopped connecting. Another collegue who is also on EE cannot connect, but everyone else can. 

[Solnce134 · Accepted solution]

Connection is working again now, no worries

[Leanne_T]

Thanks for letting us know this is working again for you @Solnce134

Leanne 🙂

[Lucy170]

Hi, did you do anything to make it work again? As I'm having the same problem and I can't currently work from home.

Thank you

Lucy 

[Mustrum]

@Lucy170   it looks like the OP got back online quite quickly, but does not show what the issue was.

What issues are you having? Is it via your home broadband?

Are you able to connect to the internet and any other sites?

Have you tried the classic, switch it all off for a while and try again?

[Rollerboots]

Hi Mustrum,

Did you ever get a resolution to this? If so, please help as I have the same issue and it's infuriating!

[Mustrum]

@Rollerboots   I never had a problem, I was just asking some simple questions to try and help, but the same questions apply to you.

Without knowing what you have done or what you are trying to connect to it is a bit hard to help.