Is the Smart Hub Plus Router a Mesh system and if not can I upgrade to a mesh?

FireCheeto · ‎16-12-2024

My parents have bought the "Full Fibre Gigabit Essentials package (900Mbps)". We all ready have this installed and working. I have asked if they could look into getting the "Smart Hub Pro and Smart WiFi Pro bundle" or the "Smart WiFi Plus bundle" for the mesh system. They looked into it and kept getting an error of some type. Is it possible to upgrade the package to include this or are we locked out of it or is the hub system we got the "Smart Hub Plus Router" capable of a mesh system and we just need to ask for more mesh routers from them?

XRaySpeX · ‎16-12-2024

The Smart Hub Plus is not in itself a mesh system but just a router. You can get for it up to 3 Smart WiFi Plus extenders. If they're not included in your package they will be £10 pm.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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XRaySpeX · ‎16-12-2024

The Smart Hub Plus is not in itself a mesh system but just a router. You can get for it up to 3 Smart WiFi Plus extenders. If they're not included in your package they will be £10 pm.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

XRaySpeX · ‎16-12-2024

Do they need a mesh? What were they using before? Did it have a mesh?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP