IP address and DHCP server issues

cxlfin · ‎16-08-2024

Hi everyone,

Has anyone ever ran into an issue where "can't find a static IP address" or "can't connect to DHCP server" stops you from connecting to the internet via an Ethernet connection? My Xbox Series S and my ASUS tower desktop are both having the same issue. Wondering whether its something to do with the router, or perhaps my ethernet cable.

Thanks you,

CJ

XRaySpeX · ‎16-08-2024

Which router? What EE BB plan are you on?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

cxlfin · ‎16-08-2024

It's the Smart Router. I'm not sure about the plan as my father set it up.

XRaySpeX · ‎17-08-2024

When this happens next run the command ipconfig /all on the PC. Obscure any personal info.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP