I need same help

Alice104
Investigator
Investigator

Hy EE team I am a new customer, and the guy who registered me made a mistake in my name. everything is correct, just my name and my email address, not. I received my broadband WiFi to my address and on the wrong name. I tried to call back the number and not solved the problem. I can't set up my EE app. What do I need to do? The registered name was Alece ********, and my correct name is Alice ********. Thank you for help

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XRaySpeX
EE Community Star
EE Community Star

This user discussion forum can have no access to your specific account. You need to raise this with CS.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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