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I have had a bill from talk talk 237 .79 for leaving them going to you

corriensaunders
Visitor
 
1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@corriensaunders   You need to read THIS on how to claim the switching credit.    Once it’s on your EE account you can request it to be moved to your bank account.  But you’ll pay this bill yourself first if it’s not on your bank account in time. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

@corriensaunders   You need to read THIS on how to claim the switching credit.    Once it’s on your EE account you can request it to be moved to your bank account.  But you’ll pay this bill yourself first if it’s not on your bank account in time. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
JimM11
Community Hero
Community Hero

@corriensaunders You have to pay it, know one else does.....

 

@Chris_B Will EE even deal with it until it is proven that the Customer has paid the TalkTalk exit fee.

Chris_B
EE Community Star
EE Community Star

@JimM11 Yes,  you just pass over the bill to EE.  The credit is placed on your EE account, that can be used towards future EE bills or you can request it to your bank account.   If you want this to pay the previous ISP you need to hope you get it before the payment date for this.  There is no guarantee that will happen so you pay it yourself and then get that switching credit back to your account. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.