24-01-2024 04:25 PM
I have had EE FTTP installed today. Previously I was on Virgin BB. I used to have a TP Link Deco mesh for Wi-Fi (Deco P9 connected by ethernet cable to Virgin hub with Wi-Fi disabled - modem-only mode).
Any advice on how I connect the Deco mesh to EE broadband? I have read on other posts that I don't need to use the EE Hub and the Deco can be plugged direct into the ONT modem, but that it requires an EE username and password to be input that can be obtained from the EE Hub's Technical Information page. On that page, I can see a username (bthomehub@btbroadband.com), but no password. I've seen it suggested on BT forums that the generic password is either "BT" or left blank?
Now to my real problem: I can't see anywhere to add a username and password to the Deco. The Deco app Advanced Settings has nowhere I can find to configure the PPPoE settings. The Deco is in Wi-Fi Router mode (and says that the Deco connects to the internet directly via Dynamic IP, Static IP, PPPoE, etc.). On the Deco admin web page it has the settings displayed, but nothing for PPPoE and nowhere to make any changes.
All help gratefully received.
Solved! See the answer below or view the solution in context.
26-04-2025 01:24 PM
@JamesM777 Know that the x50 works fine, helped an OP direct with that, they had to do the needy with there phone app, for the third part settings, so EE Router is gone, and the Tp-Link master unit is up front with all kinds of TP mesh connected to that unit. Good luck with it.👍
26-04-2025 02:00 PM
@JimM11 wrote:
so EE Router is gone
Then they wouldn't have had DV. So doesn't apply to OP.