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How do I cancel my broadband contract?

lydiatheo
Visitor

Hello - I've tried calling, waiting or reading articles as to how cancel my contract. Can someone please help me? I've moved countries and I just want to pay any remaining amount and be done. 

1 SOLUTION

Accepted Solutions
Mustrum
EE Community Star
EE Community Star

@lydiatheo   You should follow the steps here:

https://ee.co.uk/help/profile/leaving-ee/cancel-my-broadband-landline-or-tv-plan 

 

We’re sorry you’re thinking of leaving us. It may be that there's a simple solution to the problems you're having, and that a quick chat will sort it out. But if you'd prefer to simply cancel your services with us, we will of course help you with this.

Contact us

Call us on 0800 079 0544

Calls from a landline are free of charge. Charges from mobiles will vary.

View solution in original post

1 REPLY 1
Mustrum
EE Community Star
EE Community Star

@lydiatheo   You should follow the steps here:

https://ee.co.uk/help/profile/leaving-ee/cancel-my-broadband-landline-or-tv-plan 

 

We’re sorry you’re thinking of leaving us. It may be that there's a simple solution to the problems you're having, and that a quick chat will sort it out. But if you'd prefer to simply cancel your services with us, we will of course help you with this.

Contact us

Call us on 0800 079 0544

Calls from a landline are free of charge. Charges from mobiles will vary.