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How can I find out when my current contract ends

Wiilll
Explorer

I just want to be reminded of when my current plan ends

Having spent an hour in my EE account. I'm still none the wiser

 

Help please

Janner

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

@Chris_S : Those appear to be the contract dates for mobile, not BB.

To view your end date in your online EE a/c, just:

  1. Log in to EE online
  2. Select Plan & subscriptions
  3. Select Manage BB
  4. Under Your Plan you will find Contract ends: dd/mmm/yyyy
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

8 REPLIES 8
Profile closed
Not applicable

@Wiilll 

Hello

If you login to your EE and under Plans and Subscriptions it should tell you there when your contract ends.

XRaySpeX
EE Community Star
EE Community Star

Your min. contract term date will not be found anywhere in your MyEE for BB. It'll be in or workable out from your Welcome email. If you haven't kept that you will need to call EE to find out.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Bawan1
Visitor

When my plan will be end

 

Michael_D
EE Community Support Team

Hi @Bawan1 

Welcome to the community.

Are you wanting to check when the contract ends for a mobile plan or home broadband account?

Michael

What day will it expire? If you please let me know if it ends on the 13th of this month. Still charging EE £130 per month thank you 

Yes please 

Chris_S
EE Community Support Team

Hi @sangwangriffith You can check your contract dates in your My EE account.

To check your contract dates using your My EE app, just:

  1. Log into the EE App
  2. Select Manage
  3. Select your device
  4. Scroll down to your Data cycle
  5. Select View full usage
  6. View your Contract term

To view your dates using a web page, just:

  1. log in to EE online
  2. select Plan & subscriptions
  3. select Manage mobile
  4. your plan's start and end dates will be displayed

Chris S

XRaySpeX
EE Community Star
EE Community Star

@Chris_S : Those appear to be the contract dates for mobile, not BB.

To view your end date in your online EE a/c, just:

  1. Log in to EE online
  2. Select Plan & subscriptions
  3. Select Manage BB
  4. Under Your Plan you will find Contract ends: dd/mmm/yyyy
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP