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Home move and delivery

Markdev21
Visitor

hi, I am placing an order at the house I’m moving into in a weeks time and it seems from the order form that they will try and deliver the equipment to the new house which will be before I move in rather than the house that I will be living in until that date is that correct? Thanks

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

They will deliver the kit to arrive at the house only a day or 2 before installation date. Will you be there then?

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JimM11
Community Hero
Community Hero

@Markdev21 Remember to take all your current EE Equipment with you as well, you may be covered as possible it will work also.

Chris_B
EE Community Star
EE Community Star

@Markdev21  This is correct as that’s the address you’re ordering for.     Is the house already occupied?  If it is you’ll could cut off the current owner from the internet. They’ll get a notification from their ISP about this and they’ll might stop this from happening.  You shouldn’t be ordering services for a property you don’t own yet. If it’s empty already it’s not an issue.  

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