Home broadband

JAY1957
Visitor

We were originally with BT whole system with 4 Wi-Fi extender discs , one of which was hard wired to BT. We had this system for over 5 years, with upwards of 50 devices running . We had endless problems as the extenders when off line . Then we came across BT sister company EE , we read that the broadband arm of EE would be taking over BT’s broadband customers over in the next couple of years. On EE broadband sales information we read that EE broadband systems would handle over 100 + devices, it made sense to change over to EE broadband ASAP . We contacted  EE sales team who excellent, we explained were  BT customers and ran through the problems we were having with there broadband system. We agreed on the EE Ultra plan 150 with one extender, we agreed that after installation if we had any issues we would go up to 900 plan. After the installation we had more problems that we had with BT, so contact the EE sales team , upgrading to EE 900 plan with a second Wi-Fi extender. On installation of the second extender which we connected to EE router via Ethernet cable ,new were still having issues. Our broadband set up hadn’t changed from the BT set up, we ran one Wi-Fi extender disc connected to BT router via Ethernet cable, in turn this disc connected to a further 3 discs via Wi-Fi . We had thee smart TV’s one being connected to BT router via Ethernet cable. We also ran a Yale security system , with cameras and smart lock through the Wi-Fi system . As any modern day family we all have smart phones , iPads and other devices. Even our grandson has a Tony story device which uses the Wi-Fi network. Back to present day, we have has engineering at our home who checked the fibre line into our home including the signal strength, which he showed me , reaching over 1 Gb at one time. He wasn’t up to speed with EE broadband app which was show reading of anything from 235 down to zero from the router to our devices. He agreed he could not see any problems with our broadband in house system. After endless conversation with EE engineers about our issues they stated the problem was not signed into the router but it was the broadband band width, yes it taken week for someone to tell the truth. The obvious question to EE what the answer to our problems, reduce the number of devices using the Wi-Fi network. So when EE advertised that there system will handle over a 100 devices is only true if you have a home with Ethernet wall socket and Ethernet switch boxes throughout your home. Fortunately about 8 years ago we had cat6  Ethernet wiring installed into several rooms. We have now connected three of the four route Ethernet port to three EE extenders in three rooms , the four is connected to our main smart TV . The question we need help with is, can we run from the EE extenders Ethernet out Put  ports , run Ethernet cable to the first of four smart speaker . Then from this speaker , using a 1 in 2 out adapter connect to the second smart speaker. Again using a 1 in 2 out adapter make the connection and so on to the third and fourth speaker. I sorry to go on but it has  put  a strain family interaction. Thanks again from a boring old far , JAY in windy Sheffield. 

1 REPLY 1
JimM11
Community Hero
Community Hero

@JAY1957 What EE Hub and extenders are you using? See the link below and say the types you have.

Device Help | EE