cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Hi, I have EE Fibre broadband, it keeps dropping

Louisa69
Visitor

Hi could anyone tell me why my broadband keeps dropping on some of our gadgets please, I got it fitted on Xmas eve and it worked perfectly but the last few days my husbands and sons iPads keep dropping of the internet, then it wants password to reconnect then it drops again, any ideas? It connects fine but it seems to be the range, even though my husband is only in the next room, surely it should work fine?!?

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

Which EE BB plan are you on including its speed? What EE router do you have (read its label or post a pix)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP