Hi, I have EE Fibre broadband, it keeps dropping
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20-01-2025 03:47 PM
Hi could anyone tell me why my broadband keeps dropping on some of our gadgets please, I got it fitted on Xmas eve and it worked perfectly but the last few days my husbands and sons iPads keep dropping of the internet, then it wants password to reconnect then it drops again, any ideas? It connects fine but it seems to be the range, even though my husband is only in the next room, surely it should work fine?!?
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20-01-2025 04:03 PM
Which EE BB plan are you on including its speed? What EE router do you have (read its label or post a pix)?
If you think I helped please feel free to hit the "Thumbs Up" button below.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
