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Getting broadband

scotchpaul
Visitor

Why do you make it so hard to get broadband I filled in all the questions and picked a package only to sit for 20mins waiting on absolutely nothing. If you don't want to give mea account then stop offering me one. Worst I've ever come across for customer service!!!!!!!

Paulmatthews
2 REPLIES 2
Mustrum
EE Community Star
EE Community Star

@scotchpaul   no one on here knows what you have done or has account access. Why not give Customer Services a call, they should be able to sort out your order.

Northerner
EE Community Star
EE Community Star

Hi @scotchpaul 

Your orders is likely not processed yet. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.