Ever since I renewed my broadband contract and upgraded to a higher speed, I am frequently, every day or two and sometimes more than once a day, having to restart my EE Smart Hub 6 Plus as it loses WiFi signal strength and my devices further away from the hub drop out.
I have tried buying and installing a Smart WiFi SW30A WiFi Extender but although it improved the signal strength at the distant devices while the hub was working properly, it did not cure the problem when the hub goes wrong. The distant devices still drop out and when checked on the EE App, the WiFi Extender appears to be disconnected with a prompt to "Setup WiFi Extender 6 Plus".
The problem can only be fixed by restarting the hub, either by powering it off then back on again, or by restarting it via the EE App on my iPhone. However, when restarting it via the EE App, although the hub does restart and work normally again, the restart progress indication on the App gets to 95% or 96% completed then sticks there. I have to manually close the restart indicator to get back to the App.
What can be done to fix this hub WiFi signal strength problem?
