03-07-2025 07:49 PM
Have had 1 engineer appointment so far on 2nd July for a home visit after losing internet on 26th June.
Was told after the visit, the issue is outside the property. Though im still abit worried its about 60% likely. Just wish I knew more about the issue instead of just waiting for another appointment on 8th July. Would be nice to know the error code he got or at least if others I've had this issue in the past.
Solved! See the answer below or view the solution in context.
05-07-2025 10:29 PM
05-07-2025 10:33 PM
@matthewreen1411 have you got an appointment booked?
I would have though Customer Services would have sorted out an appointment and would be letting you know what is going on if you have spoken to them.