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Firmware update EE smart hub plus

MarkJ67
Investigator
Investigator

 

I read a couple of posts on here saying the EE smart hub plus has received a firmware update. However, my hub is still on the same firmware version. Does anyone know what the firmware update changes are and when we can expect this? 

19 REPLIES 19
XRaySpeX
EE Community Star
EE Community Star

My latest & it was only updated a coupla days ago:


App version:     1.13.1
Firmware version: 

but I hear that some in the field have got r2.68.11-R-1260390-PROD-83002


If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

When did you get your hub? I’ve had that firmware for a couple of months or so. Apparently there’s a new one 

Actually I’ve had that firmware version since August. I’m not sure why you’ve only got it in the past couple days. 

XRaySpeX
EE Community Star
EE Community Star

Got SH+ on 30th Dec. & it updated to above a few days later.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
XRaySpeX
EE Community Star
EE Community Star

I believe most of us are still on 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Maybe but the comment are saw used the name SH31b in brackets too 

XRaySpeX
EE Community Star
EE Community Star

Yes, there are 3 reports on here of the r2.68.11... FW on the SH+ (SH31B).

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
JimM11
Brilliant Contributor
Brilliant Contributor

@MarkJ67 It's one of those it will happen if/when it happens, and as XRaySpeX say's never sure if there is the potential mix up on the described EE Router, but common sense would be to align the features of the 2 latest Routers Pro and + so all you can do is wait and see, fixes are abundant for the + router as it has just so many oops quirk's and for sure it has NOT happened to my EE Smarthub+ as yet, so still on the 

Firmware version: r1.35.0-R-1138091-PROD-83002 and this is a direct copy from the status page....

 

XRaySpeX
EE Community Star
EE Community Star

@JimM11 : Abundant? It took about 3 months (May - Aug '24) to get to the r1.35.0-R-1138091-PROD-83002 update on the SH+ in a life of about 13 months (Nov '23 - Dec '24). Before then they were thick & fast. In the 4 months since Aug the 1st sighting of r2.68.11-R-1260390-PROD-83002 was 3 weeks ago,

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP