Was just wondering if anyone had any advice as i have been trying to upgrade to fibre optic broad band since the 27th October 2025 ! This has included 5 engineer visits with 3 appointments being the same BT openreach engineer stating “i don't know why i am here” as i answered the door !
god knows how many phonecalls to EE and always getting promised a call back but nothing ever happens ? I have even emailed western power as i was told they were waiting for a telegraph pole at the rear of the property to be replaced ( which western power have no plans too ) !
Other than putting my head in the oven is it better to just go with another provider ? I know it would be the same line used but maybe the communication would be better ?
any advice would be great as for a communications company there is not much “communicating” !
