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Fibre Max Broadband 100, will I get new router

Theldron
Investigator
Investigator

‎01-05-2023 11:42 AM

Hello, I am currently on Fibre Plus Broadband and upgrading to Fibre max 100. Will I be getting a new router? I am currently not using the EE router but a TP-Link router. If I will be keeping the existing router, will I need to change the router back to the EE router before the install date?

Thanks

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2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎01-05-2023 11:46 AM - edited ‎01-05-2023 11:50 AM

Yes, you should receive the white EE Smart Router instead of your existing black EE Smart Hub. You may not be able to continue using your TP-Link router if it doesn't incorporate a G.Fast modem. 

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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Theldron
Investigator
Investigator
In response to XRaySpeX

‎01-05-2023 11:52 AM

Thanks, I am not worried about carrying on with the TP-Link, as it is a VR2800 so quite old. Thanks for your reply.

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