Ending month-to-month broadband

[OddLion2]

My in-laws have been using EE for their broadband and are now off contract. They want to cancel and switch to another much cheaper deal. Are there any requirements for advance notice, or can they simply say "I'm done with EE" and cancel their direct debit at the end of the month? 

Billing period is from the 1st of the month, so assuming no advance notice is required there's plenty of time (it's only the 9th today).

Can anyone point me to the rules? Thanks!

[JimM11]

@OddLion2 Here see the 

Leaving EE Broadband

We need 30 days' notice to cancel your EE broadband. We'll stop your service 30 days after you cancel and let you know your contract has ended.

Thinking of Leaving EE | Profile Help | EE

[XRaySpeX]

What is the name of the EE BB plan you are on including its speed? The terms I've been giving you are for the current New EE BB. You may very well be on EE legacy BB. Those terms are broadly similar but 1 of the main diff is that it had a 14-day notice period.

[OddLion2]

Sorry @bristolian I've just shut all those pages. I think @XRaySpeX is right, this would be an older account so the notification period was 14 days, not 30.

[JimM11]

@OddLion2 You will find most new suppliers take the 14 Days anyway for the changeover depending on what has to be done and until you sign up that's an unknown, just be very careful if you have a Landline Phone to go as well!