27-09-2023 12:21 PM
My current plan is 2-year contract. It is formally expiring soon, early October. How can I check the exact date? Not sure I can see this date in my account profile. Thank you.
Solved! See the answer below or view the solution in context.
27-09-2023 12:45 PM
@1699226 : These BB contracts don't just end, just the min. term expires. They are not fixed term contracts. After the min. term they just carry on at the non-discounted price on a rolling 14-days' notice basis until you explicitly migrate, cancel or upgrade.
Your min. contract term date will not be found anywhere in your MyEE for BB. It would have been in or workable out from your Welcome email. As you haven't kept that you will need to call EE to find out.
27-09-2023 12:45 PM
@1699226 : These BB contracts don't just end, just the min. term expires. They are not fixed term contracts. After the min. term they just carry on at the non-discounted price on a rolling 14-days' notice basis until you explicitly migrate, cancel or upgrade.
Your min. contract term date will not be found anywhere in your MyEE for BB. It would have been in or workable out from your Welcome email. As you haven't kept that you will need to call EE to find out.
27-09-2023 12:52 PM
Thank you!
27-09-2023 12:59 PM
Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.