16-10-2025 11:09 AM
I keep getting this error when trying to access the company SharePoint. The SharePoint open in any other Wi-Fi but when it is connected with my home Wi-Fi gives me this error: ERR_SSL_VERSION_OR_CIPHER_MISMATCH.
I called EE yesterday but the adviser didn't know how to fix it and which department in EE should I contact to help me with this.
Could you please, provide the EE phone number that can fix this error?
Solved! See the answer below or view the solution in context.
23-10-2025 09:55 AM
I still have the same problem accessing sites like lovebrewing.co.uk. I still get the ERR_SSL_VERSION_OR_CIPHER_MISMATCH error. As I saing in a previous post I tried using an ethernet connection but still get the same error. Does anyone have a solution for this yet?
23-10-2025 11:27 AM
@Stewart34 I have no issues accessing The Home Brew Experts - Love Brewing
23-10-2025 12:51 PM
23-10-2025 01:12 PM
@Stewart34 - do you have any parental controls configured? An SSL error is a typical symptom of trying to access a web resource over HTTPS that is beign intercepted by EE's parental controls. The parental controls block pages don't work where HTTPS is concerned.
Any third-party parental control/security software installed on your device? If so, might be worth temporarily disabling that too to see if it has any positive impact.
Also, make sure both the time and date are configured correctly on the device you're having problems with.
23-10-2025 01:30 PM