cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

EE wifi extender pro

Deucalion27
Investigator
Investigator

Does anyone know what I’m doing wrong with these mesh extenders. Got 3 along with the EE smart hub pro, plugged the extenders in used the app and waited for orange light to flash then clicked WPS button on back of each one… goes to teal so it’s connected then a few minutes to an hour or so later it’ll quickly go orange then back to teal then it’ll do it again and again and again. Checked the EE app and one minute it says strong signal and ideal spot on all 3 then it’ll go orange and back to normal and the app will then say poor signal or move closer to hub when they’ve not been moved. 

It’s annoying as the BT black discs worked without issue but switching over to EE hardware has been nothing but a headache, someone said to plug them in via Ethernet over night to make sure they’re updated however they are on firmware r3.8.26-r-1595999-prod-1 which is the up to date one. Any help would be appreciated 

10 REPLIES 10
bobpullen
Star Contributor
Star Contributor

@Deucalion27 - if the extender LEDs are ever going steady amber then the signal/RSSI is lacking. The Pro extenders are exclusively using 6GHz for backhaul, so on paper at least, the distance between hub and extender may need to be shorter. 6GHz doesn't reach as far/penetrate walls as well as 5GHz (which is what the BT discs are likely to have been using).