EE wifi 7 plus router - change ssid and passwords

[ColinGr]

Have received my router and am trying to change the ssid and password before the service goes live (tomorrow). This is a transfer from BT. I plugged in the new router and connected it to my Mac via ethernet cable. I managed to access the router consul by typing in the address in my web browser. I then tried to access "advanced" but the admin password did not give me access - it just hung there with spinning balls.  It is definitely the  correct password as per the info supplied with the EE router. Any ideas?  Is it getting confused withy the BT router which is still connected. Ideally I would like to change ssid and password before putting the EE router into a live environment.

Thank you

[ColinGr]

Thank you for confirming. So it looks like something is wrong with the router? If I cannot change the sussed and password then I do not want it as to move forward by changing the details in all my working wi fi devices would be a nightmare.

[ColinGr]

So no way of really knowing as if I cannot change the ssid etc in advance I will not use the router! Interestungkly when I turn the EE router on the flashing light is green but turns to orange flashing when this problem arises.

[XRaySpeX]

An option of the app's set up of the router, once it's online, is to copy the SSID & pwd of the old router to it.

[ColinGr]

That's interesting - so that is part of the set up when connecting the EE App? Trying to understand how that works though  as when the new router is on line the old Bt one will have been taken out.

[XRaySpeX]

Only off the BB, not the mains.

[ColinGr]

How does it help by having the old router plugged in? I have found that you can enter the details manually via the app

[XRaySpeX]

So the app can access the creds over WiFi.

[ColinGr · Accepted solution]

I have now managed to access the EE hub gui  advanced options - by changing browser from Safari to Chrome. Have no idea what in Safari is causing the problem but it is now done.

Thanks for all the input