EE iPad A16 WiFi £100 with broadband

[M8G1CM1k3]

Hello,

I'm trying to claim the iPad A16(WiFi) for £100, this was an offer that was available if you purchased broadband over 500mbs. I have the 1.6gbs Ultimate and was told on the app chat and on a phone call that I'm eligible and I will receive a email. However the offer has been taken off from what I can see and I still haven't received the email.

[M8G1CM1k3]

I hope this way works as I have heard nothing and been continuously checking, I will try to see if this way works too.

[M8G1CM1k3]

Poppy I just spoke to someone and they have said it's 45 days from the date your order is closed. I was told that I will get my email on the 17th, so it must close a few days after your install possibly 5 days then 45days past that.

[Aimee941]

Can I ask, did you get your code yesterday ?

[M8G1CM1k3]

Hi Aimee, urmm short answer no, I was leaving it until tomorrow to phone just in case it's 24 hours after. I will be calling them tomorrow.

[Poppy82]

Day 52: Nothing. 

[Bzyku]

Hi got exactly the same problem.

28.06 ordered broadband 

from 03.07 active

its passed 45 days and still nothing 

40min on the phone and nobody know anything 

That offer was one of reasons i choose ee, very disapointing. For me it’s all clear on the screenshot

[JimM11]

@Bzyku the promotion, if EE are professing that it's not known then it may just not happen for anyone.