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EE executive complaint department for broadband

c1992
Established Contributor
Established Contributor

To whom it may concern I am writing to explain that I had a complaint open with the new EE complaints department regarding my new EE account 

One of your colleagues from the new EE complaint department was dealing with my account and speaking with me and my financial company regarding my account, but since client finance have se sent sent the Power of attorney notes into new EE your New Ee Complaints department have closed my complaint down without telling me but your new Ee Complaints department are still dealing with client finance without me, but I am the account holder new EA have changed there number please, can you help me to locate the new contact number thank you

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

2 REPLIES 2
c1992
Established Contributor
Established Contributor

To whom it may concern I am writing to explain that I had a complaint open with the new EE complaints department regarding my new EE account 

One of your colleagues from the new EE complaint department was dealing with my account and speaking with me and my financial company regarding my account, but since client finance have  sent  the Power of attorney notes into new EE your New Ee Complaints department have closed my complaint down without telling me but your new Ee Complaints department are still dealing with client finance without me, but I am the account holder new EE have changed there number please, can you help me to locate the new contact number thank you

[Mod edit: removed account number]

Linzi_H
EE Community Support Team

Hi @c1992 

I will pop you over a Private Message so we can chat further.

Linzi