EE broadband smart hub plus 2.4GHz 5.0GHz

[birdfoodeater]

hi,

i can see some of the devices are connecting to 2.4GHz and some to 5.0GHz

but on my wi-fi option, there’s only 1 and doesn’t specify 2.4 or 5.0

i need to use 2.4 connection to set up my air purifier… and not sure why my macbook is connected to 2.4 instead of 5.0.

is there anyway i can split it and have option of choosing which one to connect?

my broadband is Smart Hub Plus

[Dabmonger]

"Cuz my post you are replying to is over 1.5 years old. Then the SH+ had no Compatible WiFi, now it has."

Before posting I checked to see whether compatible wifi had been added as a new feature, or whether it was available from outset with the SH+.

I normally double check search results and AI, but on this occasion I took it as fact! 😖

[Dabmonger]

@XRaySpeX, do you know whether WPA2/WPA3 transitional is the default for the main network on the SH+? Or is it WPA3?

Should 5GHz capable WPA2 devices be connected to the main network with WPA2/WPA3 transitional selected?

[XRaySpeX]

@Dabmonger : AI! LOL! HK (Human Knowledge)!    

[XRaySpeX]

@Dabmonger : I'll have to check in the morning but I imagine that it is WPA3 for the main WiFi. 

[Dabmonger]

I'm confused @XRaySpeX, as without making changes I had a 5Ghz capable WPA2 old bedroom TV connected fine. I'm assuming it was on the main network. 

I contacted EE support by chat, and before I knew it he had RESET my hub and pushed an engineer visit my way.

The main network SSID & password were put back to what I had, but the old TV would no longer connect. I had the choice of changing the main network to WPA2/WPA3 transitional and/or resetting up the compatible network - I did both, and the TV connected fine to the main network. 

I decided to reset settings to recommended settings to see what would happen, and it leads to WPA2/WPA3 transitional being applied, and the composite network deactivated!

[XRaySpeX]

@Dabmonger : I said I'll check in the morning but you've already checked yourself. 

[Dabmonger]

"@Dabmonger : I said I'll check in the morning but you've already checked yourself."

For interest and additional info, I just laid out my experiences with respect to the original set up, the set up after a reset, and the set up after selecting the recommended settings. 

@XRaySpeX, I hope you can still check, as I'm totally confused as to possible inconsistencies in these settings between new router, reset router, and router with recommended settings. 

I've certainly NOT managed to answer my question! 🙂

[XRaySpeX]

@Dabmonger : The default setting after you do a factory reset is the answer you want. I believe this is what you are calling "recommended". 

[XRaySpeX]

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@Dabmonger wrote:

I've certainly NOT managed to answer my question! 🙂

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I believe you have by factory resetting it.

I don't want to factory reset it overwriting my own settings but I'm sure the main network started off as 1 of the WPA3's, either WPA3-Personal or WPA3-Personal-Transition. I don't see any WPA2/WPA3 for the main network & only WPA/WPA2 for the Compatible network. What is the f/ware level of your SH+?

[JimM11]

@Dabmonger Full Factory reset once applied, just going to have to go and see what holds or does not, and what then can be adjusted for use, think that you will find the main wi-fi cannot be lowered out off the wireless security mode anymore!