30-09-2024 04:35 PM
I have just ordered the EE Smarthub after explaining that I do not have a line to the house. After reading about it, all sites I have look at say plug into your existing line! I was assured that a line was not needed. Can anyone confirm that a smarthub will work without a line to the property?
30-09-2024 09:37 PM
unsure what any of it means tbh
30-09-2024 09:38 PM
EE are calling me tomorrow to rectify the package.
30-09-2024 09:46 PM - edited 30-09-2024 09:48 PM
The most speed you'll get there is 20 Meg on a VDSL (FTTC) connection. So EE have given you their slowest fibre plan.
Sorry, what needs rectifying? EE have given you the only suitable package.
30-09-2024 09:50 PM
I guess 20MBPS would be better than 0 which is what I have now, I suppose they will tell me tomorrow whether they need to put a line into the property, change the package or tell me to remain unconnected. Thanks though for all of the help in here, it's appreciated.
30-09-2024 09:52 PM
Thanks! You're welcome 🙂 ! Glad I could be of assistance & hope it soon gets sorted.
30-09-2024 10:14 PM
@Nacsmith As @XRaySpeX has pointed out to you there is suspected availability for your property, your are a fair distance away from the Green street cabinet box, now you also know the number of it you probably could find it, looks about 2Km from you, you also seem very addiment that there is no line to the property, what makes you so sure of this fact?
01-10-2024 12:48 AM
Sorry, @JimM11 , I have no suspicions about the availability of BB at that property. I dunno what you mean by that.
01-10-2024 08:48 AM
@XRaySpeX Not you, the OP seems really sure no cable...