EE Smart Hub Plus Extenders

[Mr_Random]

Hey all,

so I have been a BT customer for many years and had their halo three system which worked really well. I had three discs. They extended my signal into all parts of my house but recently I have been ported over to the EE set up With Smart hub and Wi-Fi six with Smart plus hub and Wi-Fi  6.

in an ordinary brick house, this wouldn’t be a problem but I live in the house that has quite thick walls as it’s quite old and I am now having a problem with signal reaching one of my bedrooms which is a problem when you have child who likes to game in that room I Have received other wi-Fi extenders from EE but they make it absolutely no difference. I’m shocked that the BT hub worked fine with discs but this new system just doesn’t work. I would like to ask how the EE extenders work. Do they link off of one another like a chain  or do they just hook up to the hub so each one links separately if that makes sense? 

[JimM11]

@foxyfoxfox It has been reported now a couple of times that although the BT Whole Home Disc's are meant to work with any ISP supplied router that they do have a stability problem when working with the EE Smarthub+ router. Previous OP posting has found that switching to the correct smart wireless devices have fixed the problem. It's now between you and EE CS to work out what is the correct solution, and they are available as a ((£10/month for 24 months as addon to a package)) depending on which package that you currently have. HTH