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Slower connection than what we are paying

Samy189
Explorer

Signed up back in September and paying for 1.6g which initially we were getting speed of 1.3 to 1.4 but since start of Oct we are averaging 300 to 500 which is ridiculous.

1 SOLUTION

Accepted Solutions
JimM11
Brilliant Contributor
Brilliant Contributor

@Samy189 Send HELP to 66033 from a mobile that is registered to your EE account so that they KNOW about you and have your system tested. The link below will explain.

Contact Us To Request Technical Support for Broadband and Landline | EE

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1 REPLY 1
JimM11
Brilliant Contributor
Brilliant Contributor

@Samy189 Send HELP to 66033 from a mobile that is registered to your EE account so that they KNOW about you and have your system tested. The link below will explain.

Contact Us To Request Technical Support for Broadband and Landline | EE