Community Activity

Compensation

I spoke to someone on the 10th of May 2025 and was informed we didn't have Full Fibre so it would have to be installed.  I was given the 19th of May as a start date and told I would receive £6.24 per day  compensation, as EE are part of the Ofcom Aut...

Ignatius by Explorer
  • 38 Views
  • 4 replies
  • 0 Helpful

Upgraded Phone and have been given a new number?

I recently chose to upgrade my phone and received it this morning. I've not yet switched it on, but I've been looking at my EE account - it is now showing two numbers (my current iPhone 12 and the number I've had for 10+ years and then another one fo...

lecole by Explorer
  • 2 Views
  • 0 replies
  • 0 Helpful

Son broke phone screen before paid anything

Hi, I bought my son a phone for his birthday, on contract. Id not even set it up or anything, not even out of the box. He got it out, he's autistic so does take things sometimes. He's shattered the screen, I got insurance with the contract. I haven't...

Charity phone number for whatsapp business

We are a small charity that want to use whatsapp business for our volunteer community but we need a phone number as we don’t want to share our personal phone number. Does EE do any charity sims? Thank you 

Fowgs by Visitor
  • 11 Views
  • 1 replies
  • 0 Helpful

EE tv remote lost

Hi people. I wonder if anyone has had this issue and been able to resolve it.  My toddler has somehow managed to lose the remote control for the TV box. I know you can use the app to control it, but the problem is that it appears to be necessary to h...

Mikey60 by Visitor
  • 52 Views
  • 4 replies
  • 0 Helpful

EE cancelled service on me

Hi all. Has anyone else had the following problem? I recently received an email telling me to return all my EE broadband kit, and received the envelopes to do it. I did not request to cancel any services, and our bill payments are all up to date by d...

IWC1966 by Investigator
  • 499 Views
  • 16 replies
  • 11 Helpful

Resolved! Disney plus app on EE Tv

This is not on the apps list. Can I add it on to it? I tried to share screen from my iPhone but it didn’t work 

Shabs50 by Visitor
  • 59728 Views
  • 82 replies
  • 37 Helpful