EE Router

wgwright
Established Contributor
Established Contributor

Hi All. I currently have FTTP with EE which came with a white EE Smart Router. My wife doesn't like the white colour at all. Therefore is it possible to change this and use a black EE Smart Hub instead and if so are there any downsides?

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

Have you switched WAN Port ON on the Advanced Settings > Broadband > Internet page & connected the ONT to the Red WAN Port 4?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

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16 REPLIES 16
XRaySpeX
EE Community Star
EE Community Star

You may use any router with FTTP, incl. the black Smart Hub..

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
wgwright
Established Contributor
Established Contributor

Thanks for your reply which is really helpful. Do you know if there are any downsides to using the black EE Smart Hub instead of the white EE Smart Router. Thanks 

XRaySpeX
EE Community Star
EE Community Star

None that I'm aware of other than you can't use EE Smart WiFi with it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
Mustrum
EE Community Star
EE Community Star

What speed FTTP do you have?

wgwright
Established Contributor
Established Contributor

My current speed is 500 mbps 

Mustrum
EE Community Star
EE Community Star

@wgwright    thanks. I would be interested if you notice any performance difference if you do change to the Smart Hub.

I have a theory that they upgraded the internal Firewall  speeds for the white Smart Router to work with FTTP, But not sure if it is noticeable! 

 

 

 

 

 

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wgwright
Established Contributor
Established Contributor

@XRaySpeX I have now managed to get hold of a black EE smart hub. However when I connect up to this I can only get as far as green flashing lights showing on the front of the router and no further. Grateful for any suggestions.

XRaySpeX
EE Community Star
EE Community Star

Have you switched WAN Port ON on the Advanced Settings > Broadband > Internet page & connected the ONT to the Red WAN Port 4?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
wgwright
Established Contributor
Established Contributor

@XRaySpeX The router is connected via red WAN port. Not sure how to turn the WAN port on?

If I plug the router in I can't login to it to change any settings as it is not connected.