EE Full Fibre/FTTP - Congested duct?

[RachT123]

Hi,

Hoping someone can help.

Signed up to EE FF yesterday - I've checked the BT wholesale checker for my postcode - and it says there is a congested duct?

Please could you let me know whether any work may need doing  - I am concerned about this delaying the install, particularly seeing about delays due to blocked ducts. I'm feeling very anxious -  considering our current Virgin connection is rubbish (and in particular, I am unable to play video games). I'm also concerned because AFAIK there has never been an OR connection (there is no Master Socket for the older ADSL/FTTC)

Thanks.

[Mustrum]

 @RachT123  Ah ok.

Make sure you keep in touch with the broadband care team, hopefully your install date is not too far away, but they should let you know soon, if not already.

On the day, offers of tea/coffee and even biscuits have been known to help install teams to help smooth things on the day.

In the mean time have a look on the Openreach web site so you know what to expect on the day, and that your preferred location for the ONT can be acheived.  The router can be elsewhere if you are able to run a suitable Cat 5e/6 or better cable.

edit - fat fingers picked wrong name!

[RachT123]

Haha - no worries!

Thanks for your help!