EE Broadband

TelReed
Explorer

I am considering upgrading to EE Fibre Broadband bur I want to know if I will be able to retain my EE TV (Youview) Box as it has a lot of recordings on it. I assume the hub will change. Also, I have a Digital Phone connection at the moment, so I assume that will still work and with the same number.

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Accepted Solutions
Timbo45
Expert Contributor
Expert Contributor

@TelReed 

There's no reason to lose the TV box if you're keeping your TV package going.

The hub may or may not be changed as your existing one should be compatible but even if it is changed that won't affect anything. Same goes for Digital Voice although if the hub changes make sure you backup the contacts currently stored in the hub.

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2 REPLIES 2
Timbo45
Expert Contributor
Expert Contributor

@TelReed 

There's no reason to lose the TV box if you're keeping your TV package going.

The hub may or may not be changed as your existing one should be compatible but even if it is changed that won't affect anything. Same goes for Digital Voice although if the hub changes make sure you backup the contacts currently stored in the hub.

XRaySpeX
EE Community Star
EE Community Star

What BB plan are on at the mo' & which EE router do you have? What BB plan are you thinking of moving to?

What does BT Wholesale Broadband Availability Checker estimate for your phone number? Post the whole table and the line above it, blanking out your phone number. If it doesn't recognise your phone number or you don't have one, use the Address Checker.

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