@JimM11 wrote:
when all of those 1.6gb/s package person's signed up it was and is stated that they receive the EE Smarthub+, which is capable of getting to the speed required
But that was then & this is now. That was previously my stance also but since then EE has issued SMART HUB PRO & SMART WIFI PRO ADD ON & ADDITIONAL SERVICE TERMS which commits EE to:
Smart Hub Pro and Smart WiFi Pro is included for new and existing consumer customers on Made for Gamers and Busiest Home Bundle Broadband Plans. Smart Hub Pro and Smart WiFi Pro is also available as an additional service to consumer customers who purchase the Smart Hub Pro and Smart WiFi Pro as an add on to Broadband Plans of Full Fibre 150 and above.
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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
