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EE Billing me £138.99

Cecil69
Investigator
Investigator

I I don't know why you are trying to build me 138.99 I returned your hub I want to speak to  a manager you're a disgrace.. Keep your broadband 

5 REPLIES 5
XboxGamer1987
Prodigious Contributor
Prodigious Contributor

Hello @Cecil69 

As we don't have access to accounts as we are customers like you and this is just a community forum.  You will need to call EE on 150 or 0330 123 1105

How did you send the Item back and do you have Proof of Postage?

 

Phoned them 

I want out, they just blagged me on phone, EE worst ever, sent it royal mail..

Looking for receipt. Then they can do one, I want return your broadband box, seeking advice 

Took the broadband out just now..

Return label.. Never again, 

Leanne_T
EE Community Support Team

Hi @Cecil69 

I am very sorry to hear this. 

How long ago did you return the router?

Has your broadband been cancelled? 

Leanne.

@Cecil69  Did you call customer service to request a return and received a returns package/address label or did you just return this ?