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EE Bill

538855110
Visitor

‎10-11-2023 06:23 PM - last edited on ‎10-11-2023 06:50 PM by EE Community Moderator

I left EE and already handed back my rooter for my broadband from xxxxxxxxxxxxxxx

I just need to make a the last payment of £56.00 but when I phoned to pay I was told that the amount is all of a sudden £66.00, which I am not prepared to pay.

Please could you let me know how to make the one off payment and not to set up another direct debit, which I was asked when trying to pay.

Please email me the account details for the payment to xxxxxxxxxxx@xxxxxxxx

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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1 REPLY 1
James_B
EE Community Support Team

‎11-11-2023 08:26 AM

Hi @538855110,

Welcome to the EE Community. 🙂

Sorry, we can't access your account via the community forum.

Have you checked your final bill breakdown to see why the payment due is different to what you were expecting?

For help with making a payment, please see Paying your EE broadband bill | Billing Help | EE.

James

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