Drop out annoyances

[Nofilterguy]

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Sick to the back teeth of drop out on broadband from this garbage company. Why should i pay a contract when EE dont keep to their contract. Numbers are hard to find, check speed all i get is download the app, i am using the *** app. Never had this with BT

[JimM11]

@Nofilterguy The number is one. Just follow the EE help link below!

Contact Us | Help & Support | EE

[XRaySpeX · Accepted solution]

What lights show on the router?

If it is a neighbourhood issue, you could consult Check service in your area  to see if any faults are being attended to in your local area. You may also Report a Problem there.

Have you reported your problem with your BB to EE? They can't do anything about it until you do. Text HELP to 66033 to get EE to test the line & see what needs doing.

What is the name of the EE BB plan are you on including its speed? Which EE router & WiFi extenders, if any, do you have (read label or post a pix)?

[Nofilterguy]

click on check service and it does not load. EE blows, simple as that. Contract or not, i will cancel my direct debit as they fail to provide the contract they are offering

[XRaySpeX]

@Nofilterguy : You mean my link doesn't work? Try it now or at least in A.M.