Cancel broadband

[Mgould]

How do I actually go about cancelling my broadband. I've tried calling every number i can find. I've spent over 2 hours on the phone, spoken to 2 humans and had the phone dropped on me both times after a period of being on hold. Why is it so difficult to get anyone to talk to you. The customer service is utterly disgraceful.  

[XRaySpeX · Accepted solution]

To cancel your EE BB & Home Phone either:

• If you no longer want any BB at your location, you phone EE on the Freephone no. (Opt 1) in my sig. and give 30 days notice OR
• If you want to migrate your BB to another ISP you apply to them directly & they'll take care of everything bar your final EE bill. This will auto cancel your contract with EE.