I am new to EE with broadband

[Michelle218]

My contract starts today. My hub keeps flashing orange. How long will it take to connect the WiFi 

[JimM11]

@Michelle218 EE and all providers more than likely up and until midnight of the day to switch over and get the connection all sorted, have you had any text e-mail etc from EE as welcome you are NOW connected etc?

[Michelle218]

Hi, i had an email to say Your Service Is Now Live.

I did read it may take up to midnight from a previous email but I assumed my wifi would work now as my Service is live.

[JimM11 · Accepted solution]

@Michelle218 You don't say what you have so here is the general help, just see about the lights for your specific one!

https://ee.co.uk/help/broadband/fix-problem/what-the-lights-on-your-ee-smart-hub-mean

[Michelle218]

Hi Jim, thank you for your help and advice. I am now up and running.

Regards Michelle 

[Leanne_T]

Great news @Michelle218 

Thanks for joining the community and EE. 

If you have any questions in future, you know where we are. 

Have a great night. 

Leanne.