@Bob26051955 wrote:
I’ve recently transferred over to EE from PlusNet and therefore might website domains needed to be transferred over. I’ve registered a domain with Fasthosts and they have sent a new IP address for the domain to be added to the EE server.
What EE server? EE do not offer a webhosting service so you will need to host your domain/website somewhere that does.
Domain registration and domain hosting are two distinct services. You pay somebody for registration of the of the domain name every year or two, somebody to look after the DNS records for your domain, and somebody to physically host your website content. These companies are sometimes the same, but they can be different.
At the moment, your domain name still looks to be registered with Plusnet and has not yet transferred to Fasthosts: -
~$ whois editiondb.com
Domain Name: EDITIONDB.COM
Registry Domain ID: 64329752_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.enom.com
Registrar URL: http://www.enomdomains.com
Updated Date: 2026-06-01T07:27:43Z
Creation Date: 2001-02-25T17:33:25Z
Registry Expiry Date: 2027-02-25T17:33:25Z
Registrar: eNom, LLC
Registrar IANA ID: 48
Registrar Abuse Contact Email: abuse@enom.com
Registrar Abuse Contact Phone: +1.4165350123
Domain Status: clientDeleteProhibited https://icann.org/epp#clientDeleteProhibited
Domain Status: pendingTransfer https://icann.org/epp#pendingTransfer
The DNS is still being looked after by Plusnet: -
Name Server: NS1.FORCE9.NET
Name Server: NS2.FORCE9.NET
And the DNS points to Greenby who are the company that Plusnet have been migrating customer's websites to: -
$ host www.editiondb.com
www.editiondb.com is an alias for homepages.force9.net.
homepages.force9.net is an alias for hp.force9.net.
hp.force9.net is an alias for homepages.force9.greenbysites.com.
homepages.force9.greenbysites.com has address 212.159.8.90
The reason your website cannot be found is entirely a question for Plusnet at this stage.
