The EE Community

Is "Expected Delivery Date: Out of Stock" normal for pre-orders from EE?

Hi, I just ordered a Switch 2 from this site but as the title says, the expected delivery date in the email confirmation I recieved says "Out of Stock". I have not used EE before so I'm wondering if anyone else who has ordered a switch 2 or hardware ...

Promise to pay

Would like to setup a promise to pay many thanks

Mobile Number Issue

Hi,i am using EE since 2023 September, I recently got to know about that contact number which showing in details is different than my original contact

Buying a Roaming Pass for USA

Hi all,I have reviewed many posts but I don’t see anywhere where it states how I pay for the Roaming Pass. The EE chap in the shop said I needed to increase my CAP spend but EE app says the CAP doesn’t cover it. I’m away from a month and don’t want m...

Porting length

Hi all,I've just moved to EE and inserted my new SIM. Had all the usual texts come through but it also says they will transfer my new number by 6pm 06/05. This seems a long time. Is this just a generic date or could it really take that long?

Roaming

Hello I am in America and can’t add a package to my phone. I have increased my spending cap and tried to call 150 and the mobile number but it just cuts out. please can someone help

Pack paid for but no data or unable to call

I have a pack which I purchased on monthly standing order. The payment has come out from my bank account. My online account says that I have the services until the 27th of April but when I text AL150 it says my last payment was the 27th of February. ...

Pay monthly

Hi it’s been 2 days since i have ordered my s25 ultra but there is no update regarding this. Why its taking so much time?

Resolved! 2025 CPI Increase -a re you having a laugh

Okay,So I've been trying to make sense of this while waiting for any fantastic deals this year while out of contract sadly my bill has jumped up to £200 a month and that's without a new contract for 3 phones.This morning I was looking again for offer...

Email confirmation

Hi there, i’ve tried contacting support via telephone but first time someone hung up on me and second time no answer and I can’t reach out any other way. I pre ordered a Nintendo Switch 2 from you earlier on and checked out as a guest, I have had no ...

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