Contract ends Feb 2027 - EE site tells me it's due for renewal

[gar1980]

I get the below message when I log into my EE account. However, I have checked and my broadband contract ends Feb 2027 - it's actually a combined phone and broadband package.

I'm happy enough at the minute, but I'm wondering why I'm getting this message when it's not time to renew? I don't want anything lapse and my monthly bill shoots up because I failed to take advantage of a renewal offer.

[JimM11]

@gar1980 Why don't you just check it out, looks like EE trying to catch you early with a potential regrade option and again 24 month applied contract.

[Chris_B]

@gar1980  I had the same thing a few months ago.  It still says it now and my upgrade is July.  I’ll do it soon when I get 20mins 

[gar1980]

Thanks, @JimM11  & @Chris_B .  I will take a look over the weekend. I. noticed it says my phone package wont change, which is good!