Connection issues
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06-09-2024
07:20 PM
- last edited on
06-09-2024
08:00 PM
by
MikeT
Im having the same problem, ive spoken to ee and have been told the new ee smart hub isnt so smart ,as they are having trouble with them, ive had my full fibre fitted 3 weeks and still havent had it connect a full day without issues , im now on my 3 rd hub they say they've had a bad batch and there engineers are complaining ,had not trouble with bt at all , wish id stayed clear of ee full fibrr
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06-09-2024 07:33 PM
Nope been told the smart hub is so smart abd having problems with them im now on my 3rd hub and still isnt connecting ,wish i hadnt seen full fibre
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06-09-2024 07:34 PM
Give up mate im on my 3rd smart hub they say theyve had a bad batch ,wish i hadnt see full fibre hasnt worked a full day yet in 3 weeks,looking at getting a different make router
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06-09-2024 07:37 PM
My advice give up dump ee router
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06-09-2024 07:46 PM
Dump the smart hub im on my 3rd hub ,havent had fibre run for more than a day in 3 weeks , they admit the hub is giving them trouble even there own engineers are complaing, cant get my gate , echos or weather station to connect
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06-09-2024 07:56 PM
@Smig60 : Try on the Advanced > Wireless Settings page to temporarily disable the 5 GHz WiFi band & move off the Smart channel while connecting problematic 2.4 GHz devices.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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07-09-2024 04:28 AM
Sent from my iPhone
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08-09-2024 02:18 PM
Sent from my iPhone
